Version 1.1 - May 20, 2024
Jector AI ("we," "our," or "us") is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, process, and disclose your personal information when you use our AI-powered SaaS solution, Jector AI, and our related services ("Services"). By accessing or using our Services, you agree to the terms of this policy.
Information We Collect
1.1 Personal Information: We may collect the following types of personal information: -Contact Information: Your name, email address, and phone number. -Account Information: Username, password, and other authentication details. -Payment Information: Credit card details, billing address, and transaction history. When you add your financial account information to your Account, that information is directed to our third-party payment processor. We do not store your financial account information on our systems; however, we have access to, and may retain, user information through our third-party payment processor. -Profile Information: Professional background, user preferences, and usage data. -Communications: Any messages or feedback you provide to us.
1.2 Usage Data: We automatically collect information about your interaction with our Services, including: Usage of our Services. When you use our Services, we may collect information about your engagement with and utilization of our Services, such as processor and memory usage, storage capacity, navigation of our Services, and system-level metrics. We use this data to operate the Services, maintain and improve the performance and utilization of the Services, develop new features, protect the security and safety of our Services and our customers, and provide customer support. We also use this data to develop aggregate analysis and business intelligence that enable us to operate, protect, make informed decisions, and report on the performance of our business.
We use the information we collect in various ways, including to: Provide, operate, and maintain our Services; Improve, personalize, and expand our Services; Understand and analyze how you use our Services; Develop new products, services, features, and functionality; Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes Process your use transactions; Send you text messages and push notifications; Find and prevent fraud; and For compliance purposes, including enforcing our Terms of Service, or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency. Information We Receive from Third Parties.
Third-Party Accounts. If you choose to link our Services to a third-party account, we will receive information about that account, such as your authentication token from the third-party account, to authorize linking. If you wish to limit the information available to us, you should visit the privacy settings of your third-party accounts to learn about your options.
How We Use Your Information
We use the collected information for the following purposes:
Providing Services: To operate and maintain our Services, process transactions, and manage user accounts.
Improving Services: To understand usage patterns, enhance user experience, and develop new features. -Communications: To send updates, respond to inquiries, and provide customer support.
Marketing: To send promotional materials, offers, and newsletters (you can opt out at any time). -Security: To protect against fraud, unauthorized access, and other security risks. -Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Sharing Your Information
We do not sell or rent your personal information. We may share your information in the following circumstances:
Service Providers: With third-party vendors who assist in providing our Services.
Legal Requirements: If required by law, regulation, or legal process. -Business Transfers: In connection with a merger, acquisition, or sale of assets.
Consent: With your explicit consent or at your direction.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no security system is completely secure, and we cannot guarantee the absolute security of your information.
Your Rights
You have the following rights regarding your personal information:
Access and Update: You can access and update your personal information through your account settings.
Delete: You can request the deletion of your personal information, subject to certain legal obligations.
Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Changes to This Policy
We may update this Personal Information Processing Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the effective date.
Contact Us
If you have any questions or concerns about this Personal Information Processing Policy or our data practices, please contact us at: hello@jector.ai